Effective Date: 1 June 2025
Company Name: Tech IT Easy
Contact Email:hello@techiteasy.co.uk



1. Who We Are

Tech IT Easy is a UK-based digital services company providing website design, mobile app development, and SEO services tailored for small and medium-sized businesses and tradespeople. We are committed to protecting your privacy and handling your personal data responsibly and transparently.

2. What This Policy Covers

This Privacy Policy explains:

• What personal information we collect
• Why we collect it
• How we use and store it
• When and how we may share it
• Your rights regarding your data

By using our website or services, you agree to the collection and use of information in accordance with this policy.

3. What Information We Collect

We may collect the following types of personal data:

a) Information You Provide to Us

• Full name
• Email address
• Phone number
• Business name and address
• Billing and payment details
• Project details or requests
• Feedback or reviews

b) Information We Collect Automatically

When you use our website:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring URL
• Pages visited and time spent
• Cookies and usage tracking data

4. How We Use Your Information

We use your data for the following purposes:

• To provide and manage our services
• To communicate with you about your project or enquiry
• To send invoices and process payments
• To improve and personalise our website and services
• To meet legal or regulatory obligations
• With your consent, to send you marketing communications

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contractual necessity – to perform our services
• Consent – where you have opted in (e.g. for newsletters)
• Legal obligation – to meet legal or tax obligations
• Legitimate interest – to improve our services or protect against fraud

6. Who We Share Your Data With

We do not sell your personal data. We may share your data with trusted third parties, including:

• Hosting providers (e.g. AWS)
• Payment processors (e.g. Stripe, PayPal)
• Email service providers
• Professional advisors (accountants, legal consultants)
• Subcontractors involved in your project

All third parties are contractually obligated to keep your data secure and only use it for specified purposes.

7. International Data Transfers

Your data may be stored or processed outside the UK if using services like cloud hosting. We ensure that any transfer complies with UK data protection law by using appropriate safeguards such as Standard Contractual Clauses or equivalent.

8. How We Protect Your Data

We implement security measures such as:

• SSL encryption
• Secure cloud storage
• Regular data backups
• Limited access by authorised personnel only
• Data minimisation and retention policies

9. How Long We Keep Your Data

We retain your personal data only as long as necessary:

• Project data: up to 7 years (for tax and legal compliance)
• Enquiry data: up to 1 year
• Marketing data: until you unsubscribe

You can request deletion at any time, subject to legal obligations.

10. Your Rights Under UK Data Protection Law

You have the right to:

• Access your data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent at any time
• Data portability (where applicable)

To exercise your rights, email us at hello@techiteasy.co.uk.

11. Cookies

We use cookies to:

• Improve website functionality
• Analyse visitor traffic
• Track usage for performance and security

You can control cookie preferences in your browser settings. See our Cookie Policy for full details.

12. Marketing Communications

With your consent, we may send you occasional updates about our services. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

13. Third-Party Links

Our website may contain links to other sites. We are not responsible for their content or privacy practices. Please review their privacy policies before submitting any data.

14. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted on this page with the updated effective date. Please review this policy periodically.

15. Contact Us

For questions or requests about your personal data, contact:

Tech IT Easy
Email: hello@techiteasy.co.uk
Website: www.techiteasy.co.uk

If you're not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.