Tech IT Easy
Digital
Solutions.
Websites. Apps. SEO.
FAQs
FAQs
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What’s included in the monthly fee?
The monthly fee covers everything you need to keep your website or app live, secure, and working hard for your business. It’s more than just hosting – it’s like having a dedicated digital team member on your side, without the overheads.
Included in your monthly package:
-We're your business's digital marketing specialist; without the wage – for just £35pm you have a digital expert invested in your success, and always looking for ways to help you stand out online
-Reliable hosting on industry leading, high-speed platforms
-Ongoing technical support – we handle any bugs, content updates, or general help you need
-Unlimited small changes – whether it’s updating text, adding services, or changing photos, just send it over
-Security and platform updates – we keep everything up to date and protected behind the scenes
-Performance monitoring and maintenance – we keep things running smoothly so you don’t have to worry
-Direct contact with a real person – phone, WhatsApp, email or video call – however you prefer to stay in touch
-Access to a user-friendly backend – so you can post blogs or make simple edits yourself anytime
-Proactive support – we’re not just here to respond, we’re here to suggest ideas and improvements as your business grows
-Even after your website or app is complete, we’ll continue bringing relevant ideas, tools, and innovations to the table that can help your business thrive. Our goal is to make your digital presence an asset, not another chore.
How quickly can you build my website or app?
We pride ourselves on fast turnaround times. You will typically receive the first draft of the website within 7 days of the project starting. Apps may take a little longer depending on complexity, but we aim to have your first draft ready within 9 days.
Do I get access to update the site or app myself?
Yes — we use platforms that include a user-friendly backend where you can make your own edits, add blog posts, update services, or tweak text and images. We’ll show you how it works and are always here to help if needed.
Can you help with my logo or branding?
Yes — if you need a simple logo or want help defining your visual style, we can assist with that too. Let us know what you have (or don’t have) and we’ll include it in your quote.
Can you write the content for my site or app?
Definitely. We know it’s hard to write about yourself, so we’ll take care of the wording based on your business and services. You’ll have full approval before anything goes live.
What do I need to provide before we get started?
We’ll need your logo (if you have one), service details, contact info, and any specific images or text you want included. If you're unsure about any of this, we’ll guide you step-by-step..
Can I contact you directly?
Yes — you can reach out anytime by phone, WhatsApp, email, or video call, whichever works best for you. You’ll always speak to a real person who knows your project.
Can you connect my domain name and email address?
Yes — we’ll handle all domain setup and email configuration for you, whether you already have a domain or need help purchasing one.
Do you offer unlimited changes?
Yes — once your website or app is live, we offer unlimited revisions to ensure you’re completely satisfied. We’ll keep improving it until it feels right.
Can you update my existing site or app?
In some cases, yes. We’ll review your current setup and advise whether it’s better to rebuild or refresh. Often, a new build is more cost-effective and gives you better long-term results.
Can I move my website elsewhere in the future?
Yes — there are no long-term contracts or hidden lock-ins. If you ever decide to move, we’ll provide the necessary support to help you transition smoothly.